The modern workplace has completely evolvedBusinesses commonly allow flexible working schedules and employ remote workers depending on their needsThere are two distinct workforce groups in the world todayThese are the in-house team and outsourced service workersThe in-house team is made up of traditional employees while the outsourced service workers comprise talents from different parts of the worldAn outsourcing company Australia wide has a large manpower pool of these online talents that work remotely. Now, here is the big questionBetween in-house and outsourced employees, which should you choose for your business?
Table of Contents
What is an In-House Team?
An in-house team refers to employees or staff directly employedthe companyThey may either work in a physical office housedthe business itselfIn today’s scenario, some companies allow their in-house team to work remotelyThe in-house team performs necessary work for the company using the company’s assetsWith an in-house team, business owners have higher control over the processesData is much secured because it is confined within company premisesIt is also easier to implement any changes in the process for the in-house teamThis is because of their familiarity with the internal process and company culture.
What are Outsourced Services?
Outsourcing is hiring an outside employee or third-party vendor to perform standard business functions and servicesThe most obvious benefit of such a workforce group is cutting labour costsOutsourced services are typically paidthe hours they rendered and do not enjoy the benefits that an in-house team is entitled toOutsourced services can free up key positions in the in-house team from less critical and redundant tasksThus, they can better focus on the core aspects of the business.
In-House vsOutsourced Services
Here’s a comparison rundown of an in-house team and outsourced services.
Cost
Building an in-house team of experts means funding employee benefits, salaries, and trainingWhile outsourced services allow businesses to have access to a pool of talents that no longer need training, are paidthe hours, and do not have benefits similar to your in-house timeWhen it comes to cost, outsourced services are cheaper than hiring an in-house team.
Dedication
Your in-house team is more dedicated to the business being attached to it emotionally and physicallyTheir main focus is the business because they depend on it as their main career path and income sourceUnlike outsourced services who may also be serving other clientsThe relationship is typically business focus, so they lack understanding of the company’s mission and vision.
Expertise and Skills
It may take time to build expertise and skills on an in-house teamThey will need to undergo intensive training and learn the skills hands-on while performing their basic functionThis is the reason why seniority is sometimes a criterion for in-house promotionExperience makes an in-house employee swell-equipped with the knowledge of internal processesOn the other side, outsourced services have already built a niche of expertise and skillsTheir experience with other clients equipped them with the maturity of handling critical tasksBesides, there is no need for intensive training because they have typically gone through such resources onlineWhen it comes to expertise and skills, outsourced services have a larger edge over an in-house team.
Productivity
An in-house team is productive within the typical 8-hr work scheduleBut there are times when breaks, co-worker interactions, and office meetings take much of their timeThere are also cases where work is minimal during lean monthsYet, they are fully paid even with a decrease in the work outputOutsourced services are typically paidthe time they are rendered a serviceThey commonly complete a task ahead of the timeline because of automation tools and simpler processesAs such, they tend to be more productive than the in-house team.
The Bottom Line
Businesses need both an in-house and outsourced teamCertain operational processes need to be done within office premisesOutsourced services commonly perform less critical functions for the businessThis workforce group helps the in-house team to free up their time and dedicate it to scaling the business.